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  • The "Tipping" Point

    By Deborah Rinner

    Whether we find ourselves digging into our wallet to find some single dollar bills to tip a porter, or doing the math on a receipt to calculate how much to leave our waiter, tipping is a part of everyday life. Not only customary in U.S., it signals gratitude to the one tipped for services rendered and is an opportunity for the tipper to communicate a level of graciousness and respect.

    It is said tipping originated in the "penny university" coffeehouses in England. It originally meant "to insure promptness" and was a custom of giving a tip to encourage the server to get the drink to the customer promptly while it was hot.

    Tipping hasn't always been popular in the U.S. In fact there was a decade in the early 1900s in which there was an Anti Tipping Society. An alliance of traveling salesman were so opposed to tipping, they managed to get it outlawed in seven states!

    Their efforts did not prevail, as tipping is alive and well in the U.S. In fact, U.S. Americans paid out over $14 billion in tips last year. Tipping appropriately is something to be prepared to do and do well.

    Tips For Tipping

    At a restaurant: 15% has been the standard for most tips, but it is rising to 20%. If you use a discount coupon, you should tip on the price the meal would have cost. If you have special considerations, or your party is large, increase your tip accordingly.

    Wine Steward or Sommelier: 15 - 20% of your total wine expense.

    Home Delivery of Food: 5 - 10% of the bill.

    Delivery person for a large corporate delivery: 15% of the total bill. 20% if they unloaded and set up.

    Take-out: 10% if restaurant is solely take out, 15% if it is a traditional sit down restaurant.

    Bar: 10 - 15% of your bar bill.

    Valet Parking: $1 - 2 per car.

    Taxi: 10 - 15% of the fare.

    Limos: 15 - 20% of the total bill.

    Skycaps: $1 - 2 per bag

    Long Term Parking Shuttle: $1 - 2 per bag if assisted.

    Maid at Hotel: $1 - 10 per night depending on the expense of the room and how messy you are.

    Room Service: 10 - 15% of the bill. Some hotels add this automatically.

    Bell Desk: $1 - 2 per bag for delivery to room. $1 - 2 per bag for retrieval from storage.

    Hot Tips

    These statistics clearly show the positive effect interpersonal skills have when it comes to tipping!

  • If a waiter introduces him/herself, their average tip is 53% greater than those that do not.

  • If a waiter lowers themselves while talking to the customer to increase and level eye contact the tips increase from 15 - 18%.

  • If a waiter writes thank you, or draws a happy face on the bill, receive 18%.

  • If a waiter simply smiles, the tips increase 140%.

    As a waitress from California stated: "I'd rather they left 15% and said 'Thank you, have a nice day,' than to leave a big tip and act like I'm not human. Kindness is conveyed in more ways than money".

    Where In The World Is Waldo?

    If you are traveling for business, check tipping customs before you depart. They do change, and having an idea prior to being in the situation and possibly without necessary currency is advisable. Magellans, a leader in travel supplies gave us permission to share their guide with you. However, times change customs so check before you go!

    Worldwide Tipping Guide

    Country
    Restaurants
    Porters
    Taxis
    Argentina 10% $1 Round up taxi fare or small tip
    Armenia 10% 50 cents - $1 per bag None
    Australia 10% in fine restaurants only $2 per bag Round up
    Austria 5% above service charge $1 - $2 per bag Round Up
    Azerbaijan 10% 50 cents - $1 per bag None
    Bahamas 10% $1 per bag 10%
    Bahrain 10% $1 - $2 per bag 10%
    Belgium 10% if no service charge $1 per bag Round Up
    Bolivia 10% 75 cents per bag 10%
    Brazil 10 - 15% $1 per bag 10%
    Brune None None None
    Bulgaria 10% $1 per bag Round Up
    Canada 15% $1 - $2 per bag 10%
    Cayman Isles 15% if no service charge $1 per bag 10%
    Chile 10% in addition to service charge $1 per bag None
    China 3% in major cities $1 - $2 per bag None
    Columbia 10% 75 cents per bag None
    Costa Rica None $1 per bag 10%
    Cuba $1 for special service $1 for special service $1 for special service
    Czech Republic 5 - 10% $1 per bag Round Up
    Denmark None $1 per bag Round Up
    Ecuador 10% if no service charge 75 cents per bag None
    Egypt 5 - 10% plus service charge $1 per bag Round Up
    England 10% if no service charge $1 per bag 15%
    Figi None None Round Up
    Finland 10% if no service charge $1 per bag Round Up
    France 5 - 10% $1 per bag Round Up
    Germany 5 - 10% $1 per bag Round Up
    Greece 5 - 10% in addition to service charge $1 per bag Round Up
    Guatemala 10% in addition to service charge $1 per bag 10%
    Holland 5 - 10% $1 per bag Round Up
    Hong Kong 10% in addition to service charge $1 per bag Round Up
    Hungary 10% if no service charge None Round Up
    Iceland 10% if no service charge $1 per bag Round Up
    India 10% if no service charge $1 per bag Round Up
    Indonesia 10% 50 cents total Round Up
    Ireland 10 - 15% $1 per bag Round Up
    Israel 12 - 15% if no service charge $1 per bag 12 - 15%
    Italy 10% in addition to service charge $1 per bag Round Up
    Japan Tipping is perceived as insulting None None
    Kenya 5% if no service charge 50 cents per bag None
    Luxembourg 5 - 10% $1 per bag Round Up
    Macao 10% in addition to service charge $1 per bag Round Up
    Madagascar 10% 50 cents per bag Round Up
    Malaysia None None None
    Mexico 10 - 15% $1 50 cents
    Morocco Leave loose change 50 cents per bag Round Up
    New Zealand None None None
    Nicaragua 10% for special service $1 per bag 10%
    Norway 10% if no service charge $1 per bag Round Up
    Oman None None None
    Paraguay 10% 75 cents per bag 10%
    Peru Up to 10% for special service 75 cents per bag Round Up
    Philippines 10% 50 cents - $1 per bag Round Up
    Poland 10% $1 per bag Round Up
    Portugal 10 - 15% if no service charge $1 per bag Round Up
    Romania Round Up $1 per bag Round Up
    Russia 10 - 15% $1 per bag Round Up
    Samoa None None None
    Saudi Arabia 10 - 15% $1 - $2 per bag 10%
    Scotland 10 - 15% if no service charge $1 per bag Round Up
    Singapore None None None
    South Africa 10% if no service charge 50 cents total 10%
    South Korea None None None
    Spain 7 - 10% in addition to service charge $1 per bag 10%
    Sweden 10% if no service charge $1 per bag Round Up
    Switzerland Round Up $1 per bag Round Up
    Taiwan 10% if no service charge $1 per bag None
    Tanzania 10% None None
    Thailand None None None
    Turkey Round Up $1 per bag Round Up
    Ukraine 10% $1 per bag Round Up
    United Arab Emirates None None None
    United States 15 - 20% $1 - $2 per bag 10 - 15%
    Venezuela 10% 75 cents per bag 10%
    Vietnam None None None
    Wales 10% if no service charge $1 per bag 10%

    General Tipping Information: Courtesy of Magellans

    Asia and the Pacific: Special care must be taken to insure that your well-meaning gesture is not taken as insulting. If you are unsure, it is best not to tip. If possible, observe the locals and follow their lead.

    Europe: Many hotels and restaurants add a service charge to the bill. In most cases, an additional tip is unnecessary. If no service charge is added to your bill 10% is the general rule for restaurant service, a dollar per bag will be appreciated.

    Middle East/Africa: While your tip will not be seen as insulting, it may be unnecessary. Once again, the best bet is to do as the locals do.

    Central/South America: Many hotels and restaurants add a service charge to the bill, and an additional tip is unnecessary. If not, 10% is the general rule for restaurant service, and a dollar per bag will be appreciated.


    Deborah Rinner is Director of International Protocol & Corporate Etiquette Programs for Tero International, Inc.

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