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    Frequently Asked Questions

    How can I schedule a Tero workshop for my organization?

    For information about Tero training or to schedule a workshop, contact Jennifer Chittenden, Client Relations Coordinator at 515-221-2318 (ext. 203) or
    Email: training@tero.com

    How far ahead should we contact Tero to schedule a class for our company?

    Scheduling should be done about three to six months in advance to ensure that dates most convenient for your participants and your organization are reserved. For clients who elect to develop an annual training curriculum, full year schedules can be developed.

    How long are the training programs?

    Programs vary in length from one-half day to several months in length. The length of each program is determined by the learning objectives.

    Where does the curriculum for Tero workshops come from?

    Most of the curriculum is designed and owned by Tero. Tero invests 50 - 60 hours of research, design and development for every one hour of proprietary curriculum delivered in a classroom. However, Tero does sometimes license content and assessment instruments that meet Tero's high quality standards and are consistent with Tero's values and beliefs about training.

    What is Tero's training methodology?

    As a leader in the delivery of diverse, behavioral-based training programs, Tero is committed to a co-facilitation strategy for all workshops. Research shows that behavioral-based training workshops are characterized by small participant to facilitator ratios, guaranteeing more one-on-one attention for the participants.

    What fees are associated with the training programs?

    Fees for training programs include a daily training fee plus expenses (expenses include facilitator travel, participant materials, workshop expenses). Public workshops are priced on a per participant basis. Registration fees vary depending on length of program.

    How can I receive training for just a couple employees, or just myself?

    Tero offers several workshops on an public, open-enrollment basis. Public workshops are an excellent choice for individuals or small teams who wish to participate in the training. For a list of public workshops offered, click here.

    Where are your classes held?

    We have two great training facilities located at our site, or we can travel to your company or the location of your choice.

    Do you offer facilitator certification?

    For many clients, in-house delivery of Tero International's programs may be preferred. If this is of interest to your organization, please ask about this option.

    What consulting services do you provide?

    Consulting services in many areas of training and human resource management are available. Executive and professional coaching services are also offered.

    How do you measure the impact of training to ensure results?

    All Tero workshops, that are at least one-half day in length, are evaluated for effectiveness and relevance by the individuals who participate in the workshop. Several weeks after the training, participants are invited to provide additional feedback on how the skills have transferred to the real world.

    In the case of longer workshops such as Tero's Leadership Boot Camp, a pre-, post-, post-, post-series of assessments is carried out and the results are evaluated by statisticians for their statistical, educational and practical significance. Data is also collected through interviews, surveys and observation. Detailed information about program measurement can be found by clicking on the Research and Program Design menu bar.

    At Tero International we are committed to excellence in every aspect of our business. We are so confident that both our products and services meet the highest standards of excellence that we offer an unconditional guarantee.