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  • Global Proficiency
    Leadership Training Module

    In a global organization, leaders face a multitude of high level challenges and questions daily when trying to achieve outcomes. Culture influences all of our interactions in the workplace. To be successful working in a global organization, leaders must possess global proficiency.

    Understanding one's own worldview, cultural values and beliefs is the first step in developing global proficiency, for those beliefs drive how we interact and respond to people and situations.

    Learning and applying the universal tenets of culture is vital in order to understand behavior and expectations of employees, customers or colleagues that may share a differing cultural background.

    Learning Objectives

  • Explore the five tenets of culture and their impact on business success:

    Time
    Communication
    Task vs. Relationship
    Authority and Hierarchy
    Individual or Group Orientation

  • Understand how cultural values influence perception
  • Explore the affect of cultural values on employee selection
  • Address implications on performance reviews, motivation and retention/turnover
  • Employ perception checking strategies to manage culture difference

    The addition of the Intercultural Developmental Inventory (IDI) can assist the leader in determining how he or she reacts and manages difference. It also provides ideas for moving toward increased cultural sensitivity in order to positively influence business relationships and outcomes. The IDI meets the standard scientific criteria for a valid and reliable psychometric instrument.

    For more information, contact:
    Ann Block, Director of Client Relations
    Tero International, Inc.
    Phone: 515-221-2318 (ext. 204)
    Email: ablock@tero.com