The ability to Outclass Your Competition has never been more critical. Skillfully handling interpersonal interactions leads to retention of existing customers and to an improved perception of your organization by future customers. According to research conducted by Harvard University, Carnegie Foundation, and Stanford Research Institute, 85 percent of job success is based on people skills.
Tero International, Inc. helps professionals master the critical but often overlooked skills needed to Outclass Your Competition. At Tero, we call Etiquette and Protocol a Business Intelligence, or B.Q., and we believe it is an intelligence you cannot afford to be without. Click here for a complete workshop outline.
October 11, 2018 (Ruan Center, 7th and Grand Avenue, 33rd Floor, Des Moines, Iowa)
Registration Fee: $195 per person (10% discount with 6 or more registrations or for active military and SHRM, ATD, CIRAS and IABI members)
Workshop Times: 8:30 a.m. - 2:00 p.m.
Registration fee includes: expert workshop facilitation for the day by a highly-skilled, certified Tero trainer, workshop materials, useful job aid, e-manual and electronic resources, complimentary subscription to Tero's monthly eZine (electronic magazine) and complimentary access to Tero's exclusive Graduates Only section of the Tero website.
Participants will also recieve a 4-course meal as part of the registration fees.
You may cancel your registration up to 14 days before the seminar. 75% of your registration fee will be refunded. If you need to cancel less than 14 days prior to the seminar, you may send a substitute from your organization or transfer your registration to another Tero seminar within one year.
Tero accepts MasterCard, Visa, American Express and Discover as an alternative to our standard invoicing procedures.