Professional Polish from Tero International provides listeners and readers with a daily business tip. The tips respond to questions asked by business professionals about interpersonal interactions in the workplace.

Rowena Crosbie, President Following are Tero Professional Polish tips by Rowena Crosbie. Click on links below to listen to MP3 recording or read tip in paragraph form.

Two Critical Leadership Areas Defining Leadership Dealing with Personality Clashes at Work Tips for Remembering Names Misconception About Change Tips on Recruiting and Interviewing More Tips for Facilitating Weekly Meetings Tips for Keeping Audience Attention Final Tips for Keeping Audience Attention Time Management Tips More Time Management Tips Differentiating Yourself in the Workplace Eye Contact and Presentations More on Communicating During a Crisis Handling Unsolicited Advice Salutations in Business Emails Remembering Names Emoticons in Business Emails Leadership Qualities Negotiation Tips Building Receptivity to Change Getting Comfortable when Networking Asking Great Questions More on Asking Great Questions Working with Different Styles on a Team Tips for Closing Email Communication Introducing a Speaker Presentations That Run Long Joke-telling in Presentations Leveraging Cultural Differences for Business Gain Closing a Meeting that has Run Overtime Addressing Disruptive Behavior More on Addressing Disruptive Behavior Final Thoughts on Addressing Disruptive Behavior Feeling Overwhelmed at Work Preparing Employees for Change When the Greeting is a Hug Handling Conversations about Politics at Work Getting the Most out of Meetings Making Unpopular Meetings Engaging Additional Thoughts on Leading Teleconference Meetings Planning for Succession Planning Personal Use of Company Email Teaching People Skills to Children Culture and Work Relationships The Role of a Mentor More on Improving Listening Skills Listening on the Phone Planning for an Executive Coaching Relationship Preparing for a Managerial Role From Peer to Leader Describing Your Goals in the Interview The Mid-Afternoon Energy Drop Tips for Board Members Choosing a Personality Assessment Older Workers More on Electronic Devices in Meetings The Power of Non-Verbal Communication More about Meeting Seating Responding to Hostile Questions

Professional Polish airs daily on KIOA 93.3 FM in Des Moines, Iowa. Listen at 4:38 p.m. each weekday afternoon for Tero's Professional Polish Business Tip of the Day or visit the Tero website for recent broadcasts and program archive.