Tero eZine - September 2015 | Tero International, Inc.

Welcome to the Tero September eZine


What is the easiest way to marginalize your career path? Just be mindless about how you lead and/or participate in meetings. Meetings are an opportunity to demonstrate your interpersonal effectiveness, influence outcomes, and differentiate yourself. Yet all too often meetings require difficult conversations that necessitate changing someone's mind, making your point heard, defending a process or solving complex issues. Without effective interpersonal skills, meetings themselves are simply difficult and can easily turn into a forum for people to see you at your worst. What a missed opportunity.

Meeting difficulties are most commonly due in part or in whole to interpersonal friction. In his book, People Skills, author Dr. Robert Bolton reports a study in which it was found that 80% of people who fail professionally, do so not because they aren't competent technically, but rather because they do not relate well with other people. He also maintains that people of all ages can learn skills that lead to improved interaction.

The following interpersonal skills are critical for effective meetings:

  • Behaving ethically
  • Valuing others
  • Creatively addressing problems
  • Withholding judgment
  • Encouraging participation
  • Challenging ideas
  • Listening
  • Being flexible
  • Non-verbal communication
  • Resolving conflict
  • Reaching consensus

Easy to identify but challenging to demonstrate. Yet these and other skills to make meetings and us more effective can be learned. This month's eZine focuses on the characteristics of successful meetings, meeting leaders and participants. Come with us as we take a look at the skills to make meetings, even the difficult ones, worth their time. Implementing this month's skills will garner you greater results in what you can achieve as well positively affect how you are perceived.

Click on the image to listen to Michele's Insight on Business interview.

Insight on Business Podcast - Michele Whitty

Our Certified Etiquette and Protocol Consultant and Trainer at Tero being interviewed on personal brand and business.

Click on the image to read Tero's Book of the Month Blog.

Book of the Month - Blink

Do you ever feel you will like someone the instant you meet them? We make a lot of snap judgments like this every day through what is called "Thin-slicing".

Click on the image to read Leadership Blogs posted on the Business Record IowaBiz.

IowaBiz Leadership Blog - The Leader's Lyrics

by Ro Crosbie, President of Tero

Click on the image for the Ask Tero Section of the Tero website.

Ask Tero - Meetings

Find out answers to getting introverts to speak in meetings and what to do about team members interrupting meetings.

Click on the image for this month's Development Challenge.

Development Challenge - Successful Meetings

Here's a "gold mine" of questions to be successful in meetings.

Click on the image to read this month's Featured Blog.

Featured Blog - Purposeful Meetings

3 quick tips to an effective meeting to make sure we are meeting for a purpose and not wasting minutes.

Click on the image for image tips.

Tero Tip - Facilitating Meetings

Your perception as a person is formed by how others view you. Facilitating a meeting is a key time to influence not only the outcome of the meeting, but your persona.

Click on the image for information about the conference.

2015 Iowa SHRM State Conference

We will have three engaging speakers at the SHRM Conference on October 8. Stop by the Tero booth to meet a member of the Tero Team between sessions.

Click on the image to register for Influence: How To Achieve Winning Outcomes.

Public Influence Workshop

How would you like to effectively do any of these items: Improve a process you and a co-worker disagree on, get a raise, resolve conflict?

Click on the image for access to the Graduates Only Section of the Tero website.

Graduates Only - Planning Resources

Graduate of a Tero workshop? You have access to many meeting planning resources on Tero's graduate only site.

Click on the image for inspiration.

Inspiration - Achieving Results

Meetings are a catalyst to growth and achieving results. We need all hands in to make it happen.

Click on the image for the HBR article.

Your Body Language Speaks For You in Meetings

by Charalambos Vlachoutsicos

Tero September 2015 eZine

Visit Tero International Website

Achieve . Lead . Outclass

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2015 Public Workshops

Register for a Public Workshop

September 10
IMPACT II: The Next Step In Polishing Your Communications
Des Moines, IA

September 15 - 16
Influence: How To Achieve Winning Outcomes
Des Moines, IA

September 29 - 30
IMPACT: How To Speak Your Way To Success
Des Moines, IA

October 6 - 7
IMPACT: How To Speak Your Way To Success
Des Moines, IA

October 15
Outclass Your Competition
Des Moines, IA

November 12
Championing Innovation and Leading Change
Des Moines, IA

December 1 - 2
IMPACT: How To Speak Your Way To Success
Des Moines, IA

December 8 - 9
Outcome-Driven Selling
Des Moines, IA


2016 Public Workshops

Register for a Public Workshop

February 9 - 10
IMPACT: How To Speak Your Way To Success
Des Moines, IA

February 25
Outclass Your Competition
Des Moines, IA

March 1 - 2
Influence: How To Achieve Winning Outcomes
Des Moines, IA

April 12 - 13
IMPACT: How To Speak Your Way To Success
Des Moines, IA

May 10 - 11
IMPACT: How To Speak Your Way To Success
Cedar Rapids, IA

May 19
Championing Innovation and Leading Change
Des Moines, IA

June 14 - 15
IMPACT: How To Speak Your Way To Success
Des Moines, IA

June 21 - 22
Outcome-Driven Selling
Des Moines, IA

June 30
Outclass Your Competition
Des Moines, IA

July 19
Self Knowledge and Self Awareness
Des Moines, IA

August 2 - 3
IMPACT: How To Speak Your Way To Success
Des Moines, IA

September 13 - 14
Influence: How To Achieve Winning Outcomes
Des Moines, IA

October 11 - 12
IMPACT: How To Speak Your Way To Success
Des Moines, IA

October 20
Outclass Your Competition
Des Moines, IA

November 1 - 2
Outcome-Driven Selling
Des Moines, IA

November 10
Championing Innovation and Leading Change
Des Moines, IA

December 6 - 7
IMPACT: How To Speak Your Way To Success
Des Moines, IA

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All rights reserved.

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Visit Tero International Website


Tero International, Inc.

1840 NW 118th Street, Suite 107
Des Moines, Iowa 50325
Phone 515-221-2318

P. O. Box 241143
Omaha, Nebraska 68124-1143
Phone 402-334-6819


Website:
www.tero.com
Email:
training@tero.com

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