Tero eZine - May 2016 | Tero International, Inc.

Welcome to the Tero May eZine


Have you ever been in a conversation where you thought you were right and the other person was wrong? Or that the problem wasn't your fault, it was theirs? Or that the person you were communicating with was just plain insensitive?

There are so many roadblocks that prevent us from truly listening to others. And most of the time we prefer to be stopped by our chosen roadblock rather than letting the other person get their ideas through to us. From being sensitive to being managed (so not fully listening to directions) to being addicted to helping people (listening to offer what we think is the solution) we travel down the road of communication when it comes to listening rather ineffectively. We miss the wealth of knowledge, understanding, and depth of relationship we would be rewarded with by being a true listener.

This month we devote the eZine to listening. The Q and A tackles the art of being aware of yourself when listening, whether in a general conversation or when communicating through a language difference. The development activity provides proven steps to help you become a better listener. The feature article is by Tero Research Consultant, Harwant Khush. Harwant explores verbal criticism and how to handle it. The resources give reasons why we fail to listen, tips on how to be listened to and more. The inspiration reminds us listening is not about understanding the words, but rather understanding the person we are listening to. We welcome you now to "listen up" to this month's eZine.

Click on the image to listen to Trish's Insight on Business interview.

Insight on Business Podcast - Trish Baumhover

Trish Baumhover, Tero Training Consultant, being interviewed on being a better sales person by asking the right questions.

Click on the image to watch the Tero Tips Video.

Tero Tips - How Do I Become an Effective Listener?

The first video in a new series we will release every week.

Click on the image for the Featured Article.

Tips and Techniques to Deal With Verbal Criticism

by Harwant Khush, PhD, Research Consultant, Tero International

Click on the image for the Ask Tero Section of the Tero website.

Ask Tero

We answer a question on effective listening and another on communicating with a foreign colleague.

Click on the image for this month's Development Challenge.

Development Challenge - Effective Listening

Why did we not learn to be good listeners?

Click on the image for inspiration.

Inspiration - Listening

"Effective listeners remember that 'words have no meaning..."

Click on the image to register for Championing Innovation and Leading Change

Public Championing Innovation and Leading Change

Come May 19th, you have an opportunity to understand the process of successfully leading through change.

Click on the image for the TED Talks Video

5 Ways to Listen Better

by Julian Treasure

Click on the image to listen to Deb's Insight on Business interview.

Insight on Business Podcast - Deborah Rinner

Are You Intercultural Enough for Business?

Click on the image for the Changing Minds Article

Why People Do Not Listen

There are a handful of reasons we don't listen...

Click on the image to register for Self Knowledge and Self Awareness

Public Self Knowledge and Self Awareness Workshop

Self knowledge has been quotes as, "the most difficult task any of us faces". On July 19th, you can tackle that challenge.

Tero May 2016 eZine

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2016 Public Workshops

May 19
Championing Innovation and Leading Change
Des Moines, IA

June 14 - 15
IMPACT: How To Speak Your Way To Success
Des Moines, IA

June 21 - 22
Outcome-Driven Selling
Des Moines, IA

June 30
Outclass Your Competition
Des Moines, IA

July 19
Self Knowledge and Self Awareness
Des Moines, IA

August 2 - 3
IMPACT: How To Speak Your Way To Success
Des Moines, IA

September 20 - 21
Influence: How To Achieve Winning Outcomes
Des Moines, IA

October 11 - 12
IMPACT: How To Speak Your Way To Success
Des Moines, IA

October 20
Outclass Your Competition
Des Moines, IA

November 1 - 2
Outcome-Driven Selling
Des Moines, IA

November 10
Championing Innovation and Leading Change
Des Moines, IA

December 6 - 7
IMPACT: How To Speak Your Way To Success
Des Moines, IA


Register for a Public Workshop



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Copyright 2016, Tero International, Inc.
All rights reserved.



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Visit Tero International Website




Tero International, Inc.

1840 NW 118th Street, Suite 107
Des Moines, Iowa 50325
Phone 515-221-2318

P. O. Box 241143
Omaha, Nebraska 68124-1143
Phone 402-334-6819




Website:
www.tero.com
Email:
training@tero.com




Student Opportunities

Young adults can gain crucial interpersonal skills at a discounted rate. Tero welcomes any student home from college this summer to attend a public workshop.

Please contact Ann Block at ablock@tero.com for more information.










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