Tero has been assisting organizations with assessment, strategic planning, employee development planning and personal and interpersonal skills training since 1993. Statistical measurement for more than a decade has shown that the results have been nothing short of breathtaking. Several publications and white papers report the findings and are available on request.
Since Tero has been successfully serving clients across a variety of industries and geographies for many years, Tero's approach has been field-tested and proven. This guarantees that members of your team will not be practice candidates for new untested assessment instruments, curriculum or processes.
Tero International invests an average of 55 hours of research, program design and curriculum development into every one hour of proprietary training delivered in a classroom. Continuous ongoing research ensures that the training remains relevant and responds to constant changes, discoveries and innovations. In addition to a substantial investment in content research, Tero also invests heavily in research related to the process of learning to ensure that all training programs are delivered in a learner-friendly format.
While Tero's proprietary curriculum is contained on shelves in Tero's extensive research library and on computer hard drives, Tero realizes that every organization is unique and each training session must be customized to meet the unique goals of the client. Tero expects this, plans for it and provides customization as part of its professional services and not as a separate (and sometimes unknown) element.
Tero has been measuring the effectiveness of training for many years, employing the services of third party statisticians and learning experts - even before it was popular to do so. The insights of the statistical findings have greatly influenced the design of Tero programs. This experience not only enhances training quality it also makes Tero uniquely qualified to assist with assessment, measurement and return-on-investment studies.
Tero's in-house production capability ensures that the customized participant resources developed for a client are of the highest-quality for long term use and reference.
Beyond training experience, Tero brings expertise in working with a wide variety of organizations. It is because of this diverse client-base that Tero is able to bring best practices from a perspective not normally easily available.
Unique in the training industry, Tero uses a team approach to most assignments. There are many advantages to having at least two highly-skilled, certified professionals assigned to each project or involved in each workshop along with a talented team back at Tero's headquarters focused on the client's goals. Among the benefits are diversity of trainers, a variety of certifications, specialties and expertise, and small facilitator to participant ratio.
Unlike many training organizations that employ independent contract trainers as needs demand, Tero trainers are part of a cohesive team and are under exclusive contract to Tero. They do not provide training in any other context. This ensures that the members of the Tero team are keenly focused on the needs of the client and not on any competing or personal agendas that may exist.
All members of the Tero team are required to sign confidentiality agreements to protect both Tero and the clients Tero serves. This means that clients can be assured that any confidential information disclosed in a meeting or workshop to Tero professionals is kept in the strictest confidence - now and forever. The growth of Tero's business and the long tenure of the members of the Tero Team testify to the success of this approach.
Tero's headquarters and state-of-the-art Learning Center is located in Des Moines, Iowa. Although Tero trainers travel worldwide and are pleased to travel to client sites to facilitate programs and deliver training, the Tero Learning Center offers Iowa companies a second location option for workshops and meetings.
Tero is pleased to number individuals from more than 40 countries among its graduates. Tero trainers have delivered Tero's training programs in ten countries.
Tero offers many of its training programs on a public enrollment basis. This is a nice option for participants to make-up a workshop they may have to miss due to business hardship or other priorities.
Beyond formal training and program support, Tero is committed to providing outstanding client service to ensure that activities such as internal communication, workshop logistics, and the myriad of other important administrative details are not left solely to the client to handle.
You are encouraged to contact any person you know in an organization that Tero has served to find out about the Tero experience in that organization. Specific contact information for references is available on request. Click here for a partial client list.
With the sole purpose of providing graduates of Tero training with ongoing resources, Tero offers exclusive access to the Graduates Only Section of the Tero website to Tero graduates. Tero also publishes a monthly eZine for graduates to provide them with the latest insights on topics explored in their Tero training.
By joining the Tero Social Media Community of Blogs, Tweets, FaceBook and YouTube, graduates find another useful method of receiving current relevant information to support their learning. These publications and resources are complimentary for graduates of Tero programs, as is the on-call support of members of the Tero Team to respond to questions graduates may have in the future.
As part of its commitment to exemplary client relations, Tero provides a comprehensive follow-up process for all workshops. Click here for a detailed overview.