It's not what you say but how you say it. In email communication if we can use words that appeal to how people see and comprehend ideas, we have a better chance of them receiving our message and also having it resonate with them.

Some people are auditory so saying "I hear you" resonates. Others are visual and hear when you say "I get the picture." Yet others are kinesthetic and respond to things like "I smelled something fishy about that idea."

See the below information for more examples of language and try to match what you say with how the person you are talking to hears it best.

Each of us has a predominant learning style. It is estimated that 25% of the population are primarily auditory learners, 35% are primarily visual and the remaining 40% are primarily kinesthetic learners.

To meet the needs of different learners, presenters must seek variety in the audio, visual and kinesthetic (active) methods used in presentations.

But did you know that your language usage can also appeal to each type of learner? By speaking to learners in their preferred sensory-language, you are "speaking their language".

Examples of language that appeals to an auditory learner includes:

• That sounds good.

• I hear what you are saying.

• Tell me how it is.

• My teeth are chattering.

• Things clicked into place.

• We're in tune with each other.

• It was music to my ears.

• I'm pleased you said that.

Examples of language that appeals to a visual learner includes:

• I get the picture.

• It's clear now.

• I see what you mean.

• Things are a bit hazy.

• The future looks bright.

• The outlook is bleak.

• I look forward to seeing you.

• Things are looking up.

Examples of language that appeals to a kinesthetic learner includes:

• That feels right.

• It made an impact on me.

• I was moved by what you said.

• It left a bad taste in my mouth.

• I smelt something fishy about that idea.

• Get in touch with reality.

• I've got a grasp of the situation.

• I've got a handle on it.