Conflict is common in the workplace yet few know how to handle it well. This 90-minute interactive session looks at conflict in the workplace.
The skills to handle conflict well do not come naturally but they can be learned. Through an examination of the underlying causes of many conflicts, participants discover steps to pro-actively take to prevent conflict or resolve it when it occurs.
Unlike typical e-learning or webinars, which are often boring, all Tero Clinics: Learning in Small Doses are facilitator-led, engaging and highly interactive.
The most overlooked step in communication that can prevent conflict
Dealing effectively with emotions like anger and frustration
February 25, 2022
(11:30 a.m. - 1:00 p.m. US Central Time Zone)
(Delivered on Tero's Zoom Platform)
You may cancel your registration up to 14 days before the Clinic. 75% of your registration fee will be refunded. If you need to cancel less than 14 days prior to the Clinic, you may send a substitute from your organization or transfer your registration to another Tero Clinic within one year.
Tero accepts MasterCard, Visa, American Express and Discover as an alternative to our standard invoicing procedures.
It was accurate. I liked the tool to access your chosen attitude.
I always like the virtual method. I like the ability to do breakout groups and the comfort of my own space.
Conflict resolution tools are excellent for everyone, not just managers.