Research reveals that most attempts at collaborative communications fail and/or lead to conflict. In Tero's interactive Influence workshop, participants learn and apply the steps and skills used by the most successful communicators that lead to winning outcomes.
In today's complex and changing environment, the ability to effectively influence others in pursuit of winning outcomes represents competitive advantage to individuals and organizations.
Learn the four steps that lead to winning outcomes
Explore factors that influence trust in relationships
Foster open and honest dialogue
Develop high-level listening skills
Reveal underlying and hidden interests of all parties
Learn a skill for voicing disagreement in a positive manner
Diagnose the five most common behavioral approaches to communication
Learn how to stand up for your rights without becoming aggressive
Discover how to meet the needs of others without giving in
Communicate effectively face-to-face, on the phone and by email
Handle your own unproductive emotions and influence the emotions of others
Practice relevant influence situations that relate to your workplace
Learn how conflict can be prevented
Resolve conflict when it happens
Unlimited snacks and refreshments will be provided throughout the workshop. Lunch is not provided and participants are free to leave the facility for a one hour lunch break.
December 1-2, 2020
(Tero Learning Center, 1840 NW 118th Street, Suite 107, Des Moines, Iowa 50325)
8:30 a.m. - 4:30 p.m. both days
You may cancel your registration up to 14 days before the seminar. 75% of your registration fee will be refunded. If you need to cancel less than 14 days prior to the seminar, you may send a substitute from your organization or transfer your registration to another Tero seminar within one year.
Tero accepts MasterCard, Visa, American Express and Discover as an alternative to our standard invoicing procedures.
I think this is a crucial practice for any leader to embody.
Javier RivasScottsdale, Arizona
A toolbox for success.
Ajith AnandDes Moines, Iowa
Great workshop to develop listening/ questioning skills.
Paul DavisDes Moines, Iowa
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The Your Invisible Toolbox® Movement tackles the challenges most individuals, teams, and organizations face. An award-winning book paired with a companion YouTube show and card deck, provide a unique set of research-based tools, put together in an easy-to-apply road map to success.Find Out More and Join The Movement