Public Workshop | Outclass Your Competition | Tero International, Inc.
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   Tero International, Inc.
     Your Elite Training Team

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Outclass Your Competition

A five-hour business etiquette and dining tutorial workshop


The ability to Outclass Your Competition has never been more critical. Skillfully handling interpersonal interactions leads to retention of existing customers and to an improved perception of your organization by future customers. According to research conducted by Harvard University, Carnegie Foundation, and Stanford Research Institute, 85 percent of job success is based on people skills.


Tero International, Inc. helps professionals master the critical but often overlooked skills needed to Outclass Your Competition. At Tero, we call Etiquette and Protocol a Business Intelligence, or B.Q., and we believe it is an intelligence you cannot afford to be without.


Learning Objectives:


  • How to work a room and effectively network

  • The art of introductions

  • The power of the handshake

  • Eye contact and body language

  • How to remember names

  • Conversation skills and small talk

  • Business card protocol

  • Telephone, cell phone and electronic etiquette

  • Pre-meeting strategies

  • Corporate image


Registration Information

Registration Fee: $295 per person
(10% discount with 6 or more registrations or for active military and SHRM, ATD, CIRAS and IABI members)

Registration fee includes:

  • Expert workshop facilitation for the day by a highly-skilled, certified Tero trainer

  • Workshop materials

  • Useful job aid

  • E-manual and electronic resources, complimentary subscription to Tero's monthly eZine (electronic magazine) and complimentary access to Tero's exclusive Graduates Only section of the Tero website

  • Participants will also recieve a 4-course meal as part of the registration fees

Unlimited snacks and refreshments will be provided throughout the workshop. Lunch is not provided and participants are free to leave the facility for a one hour lunch break.

Register Now

Workshop Dates and Location

  • October 4, 2018
    (Ruan Center, 7th and Grand Avenue, 33rd Floor, Des Moines, Iowa)

  • March 7, 2019
    (Ruan Center, 7th and Grand Avenue, 33rd Floor, Des Moines, Iowa)

  • June 20, 2019
    (Ruan Center, 7th and Grand Avenue, 33rd Floor, Des Moines, Iowa)

  • October 24, 2019
    (Ruan Center, 7th and Grand Avenue, 33rd Floor, Des Moines, Iowa)

Workshop Times

8:30 a.m. - 2:00 p.m.

Cancellation or Substitution

You may cancel your registration up to 14 days before the seminar. 75% of your registration fee will be refunded. If you need to cancel less than 14 days prior to the seminar, you may send a substitute from your organization or transfer your registration to another Tero seminar within one year.

Credit Card Payments

Tero accepts MasterCard, Visa, American Express and Discover as an alternative to our standard invoicing procedures.

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The Perfect Combination

The Your Invisible Toolbox® Movement tackles the challenges most individuals, teams, and organizations face. An award-winning book paired with a companion YouTube show and card deck, provide a unique set of research-based tools, put together in an easy-to-apply road map to success.


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