Dan works with an individual who listens better than anyone he knows. He asks great questions that lead into good open communication. How important is this when dealing with clients?

Your ability to ask effective questions will create a more positive relationship with anyone!

Asking, instead of telling, is a communication skill that offers many benefits:

• 1. Effective asking can enhance your credibility. In other people's minds, asking questions about a topic makes you appear more knowledgeable than others who just talk about it.

• 2. Effective asking can make the other person feel comfortable.

• 3. Effective asking can reveal what is important to the other party, what their concerns are, and even what terminology will make them feel comfortable with you.

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