"I have several clients who do not respond to my emails for weeks. I get very frustrated because I'm not getting the information needed. How should I follow-up with an individual who doesn't respond to my email? Should I resend it?" Gerry asks.

If an adequate amount of time has passed, it may be best to call rather than resend the same email.

Everyone's workload and responsibilities are different and a sufficient amount of time to you may differ from others.

If you need information and are not getting it, call or try to communicate face to face. Analyze how that individual likes to communicate and ask what works best for him.

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