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Handling Disruptions in Meetings

Professional Polish Tip from Carlos Alvarez

"A member on our team continually interrupts others in meetings. This is frustrating for the team and very disruptive. How can I redirect these comments without hurting her feelings?" Shawna asks.

Shawna this is a great question. The answer depends on your role at the organization.

If you are the meeting leader, you are faced with many challenges and this is a common one. Maintain her self-esteem, compliment her initiative, summarize her feedback and redirect the discussion back to the agenda.

If you are her manager, this is a performance issue. After the meeting, find an opportunity to provide feedback in a private setting.

If you are a participant in the meeting there is little you can do. View it as a learning opportunity. Do a self audit to make sure your meeting behavior is appropriate.

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