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More About Communication Problems Between Co-Workers

Professional Polish Tip from Deborah Rinner



Yesterday we addressed communication problems between employees. Today we will provide more instruction on this topic.

In business and in life, many problems get labeled as "communication problems".

Together with your co-workers, do some root cause analysis and identify the specific problem.

It may be a misunderstanding, a system issue or it may be something completely different.

Without dialogue and analysis, you can only guess and your guess may be wrong. Ask open ended questions and listen to the responses. Avoid fixing blame and making demands. The ultimate solution will require the input and buy-in of everyone involved.

Collaboration takes time and is worth the investment in the long run.


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