Ron asks "When should a company consider outsourcing training?"
When the learning objectives involve proprietary processes or represent competitive advantage, they should be facilitated in-house, or outsourced only to organizations that have signed strict non-disclosure agreements.
However, there are a variety of reasons an organization should outsource their training needs. Here are three:
First, there are best practice practitioners externally.
Second, the learning objectives require a level of specialization that is not conveniently found or developed in-house.
Third, employees find an external consultant more credible than the internal resource.
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