Jordan writes. "I have a terrible time remembering names. How can I get better at this to avoid awkward situations and build better business relationships?" he asks.

Remembering names does not have to be challenging. There are several methods. We will discuss a few today and cover more tomorrow.

1. Stop telling yourself you don't remember names and start telling yourself "I'm good at remembering names." This statement, repeated often enough, can counteract your negative self-talk.

2. Slow down, listen carefully, and pay attention when you meet a new person. Deliberately take the time for more than an exchange of names.

3. Use the person's name in conversation. Use it often. Repetition builds memory.

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