Michele writes, "I am the president elect for a local professional organization. In a couple of weeks I will take over the president's role. I am nervous because I have a hard time remembering names. Can you provide a few tips to encourage that I network effectively and approach every situation with confidence - by not forgetting someone's name?"

Remembering names can be challenging but does not have to be.

• Repeat the person's name as often as possible. The more you use the name in conversation, the more likely you are to remember it.

• Also, if you have heard of the individual before in other conversations, at community events or in the press, acknowledge that. Tell the person what you have heard about him or her.

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