"I have a team member who leaves decisions open-ended and is very flexible with her deadlines. The rest of the team makes firm decisions with a detailed plan. How can I help her get on-board with the rest of us?" Cheryl asks.

If we all think and act the same, the team does not benefit from the diversity of thought that differences bring. However, as you point out, differences can also be challenging.

Before you try to change your team member's behavior, seek to understand it. Ask questions to find out why she favors an open-ended, flexible approach. The answers may reveal some useful insights.

Share your concerns and invite her ideas on improving the team.

By being sensitive to the team's differences, you can lay the foundation for a trusting relationship.

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