Tero International, Inc. Your Elite Training Team

Compassionate Communication

An interactive two-day workshop for healthcare professionals communicating compassionately


In healthcare it's not enough that you know what you're communicating. Your message may be clear to you, but if it isn't both clear and compassionate to others, there is an excellent chance that they will not be persuaded to action or feel cared for.


All healthcare professionals must master the art of communication - and that goes far beyond crafting a message. It requires expert delivery, the ability to communicate compassion and respond to challenging questions.


Participants learn the art of effective communication through an intensive and interactive workshop that involves the use of video-recording to allow people to see themselves the way others see them.


LEARNING OBJECTIVES

  • Discover how they are perceived by others
  • Recognize the power of verbal and non-verbal messages
  • Discover the secrets about body language
  • Incorporate the three things necessary to persuade into communications
  • Prevent nervousness from affecting delivery
  • Master the physical skills that convey confidence and conviction
  • Organize and visualize material so listeners understand and retain more
  • Think clearly under pressure and handle difficult questions and situations
  • Unique in the training industry, we use a team approach to most training and executive coaching. This means a diversity of trainers, a variety of trainer certifications, specialties and expertise, and small facilitator to participant ratio.

  • We take the measurement of training results very seriously and dedicate a significant amount of time and resources to it - all to ensure that the programs offered by Tero deliver the outstanding results our clients have come to expect.

  • Respond to three points to help evaluate if outsourcing training may be right for your organization.




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