Tero International, Inc. Your Elite Training Team


Fostering Collaboration and Conflict Resolution

An interactive two-day workshop for influencing collaborative outcomes and resolving conflict


While every leadership situation is unique, the basic skills do not change. People agree to solutions for their reasons, not for our reasons. As leaders interact with others, they need to remember that they must not only worry about what they are trying to achieve, but also seek to understand what the other person's interests are.


If leaders just stick to their position, they risk arriving at a solution that not only does not satisfy either person's needs, but also results in hurt feelings and mistrust. Win/Win outcomes are facilitated through collaboration, not compromise. Sadly, the skills to work collaboratively do not come easily or naturally to most people.


TOPICS EXPLORED:

  • Participate in a simulated conflict
  • Learn the four steps to successful collaborations
  • Explore the five most common behaviors and related outcomes
  • Develop four critical skills of collaboration: Building Rapport, Asking Questions, Listening and Assertiveness
  • Discover how to identify conflict early
  • Understand the most common, and mostly ineffective, approaches to conflict
  • Address unproductive emotions
  • Unique in the training industry, we use a team approach to most training and executive coaching. This means a diversity of trainers, a variety of trainer certifications, specialties and expertise, and small facilitator to participant ratio.

  • We take the measurement of training results very seriously and dedicate a significant amount of time and resources to it - all to ensure that the programs offered by Tero deliver the outstanding results our clients have come to expect.

  • Respond to three points to help evaluate if outsourcing training may be right for your organization.




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The Perfect Combination

The Your Invisible Toolbox® Movement tackles the challenges most individuals, teams, and organizations face. An award-winning book paired with a companion YouTube show and card deck, provide a unique set of research-based tools, put together in an easy-to-apply road map to success.

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