Welcome to the Tero November eZine


What is the broken tile syndrome? When you look at a ceiling with one broken tile your eye is naturally drawn to it, not to the hundreds of whole ones. Howard Jacobson in a Fast Company three-minute read called "Gratitude as a Business Strategy" makes the point that the broken tile syndrome explains why most of us fail to recognize opportunities to express gratitude. When things go as we expect, we do not even acknowledge it or notice it. He states we take excellence, thoughtfulness, kindness and joyfulness for granted.

Jacobson suggests taking a poll on the gratitude to criticism ratio you experience. He estimates we get and give more flak than thankfulness and that is probably true. Yet he reminds that most of us are perpetually hungry for genuine appreciation.

This is the month of giving thanks. Whether as Jacobson says it's in thanking the universe for the beauty of the trees changing colors, to being grateful for an unsolicited referral, kind deed, or just someone who went the extra mile, expressing our thanks outwardly will keep us from suffering from the broken tile syndrome.

We focus the eZine on the communication of thanks. The Q and A will answer how to thank someone for a host gift and give ideas on how to show appreciation to others without breaking the budget. The development activity describes how to give a business toast; a gesture that brings everyone together in thanks. The article is from our archives and is a favorite. Written by President of Tero, Rowena Crosbie, it builds beautifully on the Fast Company article's idea of finding ways to give thanks every day, for things we may otherwise take for granted, and the health benefits in doing so. We also include one of our favorite Your Invisible Toolbox episodes from 2016, which highlights both surprising others with kindness and Sukup Manufacturing, a company that didn't take for granted what they could give to others.

In his article, Jacobson encourages us between now and the end of the year to find a need and fill it. He suggests taking five minutes, make a list of people you are grateful for, and create an action plan to sincerely communicate your personal thanks. We hope our eZine inspires and provides many ideas on how to do just that.

Click on the image to watch the Your Invisible Toolbox Live Stream

Your Invisible Toolbox LIVE | Tool 1 | Surprising Someone With Kidness

We had a great interview back on July 17th with Emily Schmitt from Sukup Manufacturing on the topic of kindness. Enjoy!

Click on the image to Deb's Insight on Business interview.

Tips To Enhance Your Executive Presence

Insight on Business Podcast with Deb Rinner, VP, Chief Learning Officer for Tero.

Click on the image for the Ask Tero Section of the Tero website.

Ask Tero - Giving Thanks

We answer two questions about showing appreciation on the job.

Click on the image to watch the Tero Tips Video.

This Prioritization Method Will Massively Increase Efficiency

This video is part of the Tero Tips series. Be sure to subscribe for a new video every Tuesday.

Click on the image for the Featured Article.

Who Do You Appreciate?

by Ro Crosbie, President of Tero International

Click on the image to buy Your Invisible Toolbox

Learn The Secrets To Massive Success

Your Invisible Toolbox is a must-read for anyone who looks to excel in their personal and professional relationships.

Click on the image to watch the Your Invisible Toolbox Live Stream

Your Invisible Toolbox LIVE | Tool 69 | Dignify The Ending

We had a great interview with Michelle De Clerck, President of Conference Event Management.

Click on the image to watch the Tero Tips Video.

Fostering Accountability In The Workplace

This video is part of the Tero Tips series. Be sure to subscribe for a new video every Tuesday.

Click on the image to watch the TED Talks Video

Want To Be Happy? Be Grateful.

by David Steindl-Rast

Click on the image to find out more about the NAWBO Celebration of Excellence

2017 NAWBO Iowa Celebration of Excellence

Please join us for a luncheon honoring Tero International President, Rowena Crosbie. Click the image for more details.

Click on the image to find out why leadership development fails

The Ultimate Threat to Organizational Success

Are your future leaders prepared? 6 reasons why leadership development fails.

Tero November 2017 eZine

Visit Tero International Website

Achieve. Lead. Outclass.

View Tero videos on YouTube Visit Tero International Blog Follow Tero on Twitter Become a Tero Fan on Facebook Follow Tero on LinkedIn

If the security and firewall settings on your computer are making it difficult to view this eZine: Click here.

2017 Public Workshops

November 30
Outclass Your Competition
Des Moines, IA

December 5-6
IMPACT: How To Speak Your Way To Success
Des Moines, IA


Register for a Public Workshop


2018 Public Workshops

February 6-7
IMPACT: How To Speak Your Way To Success
Des Moines, IA

March 27-28
Influence: How To Achieve Winning Outcomes
Des Moines, IA

April 3-4
IMPACT: How To Speak Your Way To Success
Des Moines, IA

April 19
Outclass Your Competition
Des Moines, IA

May 15-16
Outcome-Driven Selling
Des Moines, IA

June 5-6
IMPACT: How To Speak Your Way To Success
Des Moines, IA

June 21
Championing Innovation and Leading Change
Des Moines, IA

July 17-18
IMPACT: How To Speak Your Way To Success
Des Moines, IA

August 7-8
IMPACT: How To Speak Your Way To Success
Des Moines, IA

September 18-19
Influence: How To Achieve Winning Outcomes
Des Moines, IA

October 2-3
IMPACT: How To Speak Your Way To Success
Des Moines, IA

October 11
Outclass Your Competition
Des Moines, IA

December 4-5
IMPACT: How To Speak Your Way To Success
Des Moines, IA


Register for a Public Workshop




Copyright 2017, Tero International, Inc.
All rights reserved.


Click on the image to subscribe to Tero's monthly eZine. Click to contribute your ideas to future eZines. Click on the image to access the graduates only section.




Visit Tero International Website


Tero International, Inc.

1840 NW 118th Street, Suite 107
Des Moines, Iowa 50325
Phone 515-221-2318

P. O. Box 241143
Omaha, Nebraska 68124-1143
Phone 402-334-6819


Website:
www.tero.com
Email:
[email protected]